10/4/2023 0 Comments Quadruple aim 2020![]() Now, in 2022, the fifth point on the star is born, with a focus on advancing health equity. Health Equity Is At The Core Of A Vibrant And Prosperous Nation To optimize health system performance, mending the clinician experience is an ethical and business imperative. These levels of burnout crippled the Quadruple Aim. Forty-six percent of psychologists reported feeling burned out, with 47% reporting stress levels higher than 7 on a 1–10 scale. In 2021, 61% of providers reported feeling burned out. With one in five healthcare workers leaving medicine since February 2020, the provider experience must be prioritized. After all, a healthcare system performs optimally when the clinician’s health is valued just as much as the patient’s. In a post-pandemic future of work, there is still much work to do. This goal strives to amend the clinical experience by championing provider wellness. The Quadruple Aim recognized the backbone of the system: our providers. With exhausted providers, the patient experience plummeted, population health suffered, and the overall cost of healthcare ballooned. This was shown to adversely impact the health of our providers by putting them at increased risk of cardiovascular disease and high cholesterol, as well as suffering from headaches and musculoskeletal pain. The rate of burnout among nurses and physicians eclipsed 45% and 54% in the US, respectively. While the Triple Aim set the stage for healthcare reformation/rehabilitation, clinician burnout was running rampant throughout the system. Without The Health And Well-Being Of Our Providers, The Healthcare Ecosystem Will Fail This broader approach was meant to incentivize healthcare leaders to promote the health and wellness of their communities, not just those residing within their brick-and-mortar walls. The Triple Aim focused on boosting the patient experience, ameliorating population health, and driving down healthcare spend spiraling out of control. With these principles, the Triple Aim was conceived. To truly improve health outcomes, we needed to incorporate empathy and engagement at every touchpoint. These elements focused solely on what transpired during care and ignored the root causes of most illness: what occurs outside of the exam room. While well intentioned, there was still a missing piece to the puzzle. ![]() Prior to 2008, the focus on improving healthcare was focused on six elements: safety, effectiveness, patient-centeredness, timeliness, equity, and efficiency. The Patient Experience Encompasses Every Touchpoint Now, seven years later, the “Quintuple Aim” is taking healthcare by storm, with a focus on health equity as a fifth equal pillar. Theoretically, achieving these goals would alleviate the burden experienced by the healthcare ecosystem and increase the quality of healthcare for all patients. This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008 and the addition of a fourth in 2014. Pharmacists at both locations can leverage these resources, combined with medication expertise, to prevent adverse reactions and optimize therapies in collaboration with other health care providers to provide a new level of care to patients.The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system. The program will utilize CPT codes for Outpatient Evaluation and Management, Transitional Care Management, and virtual check-in with an aim to reduce readmissions, unnecessary prescriptions and better manage chronic conditions. The shared vision recognizes pharmacists for a broader range of services by including them within the broader care team and encouraging them to operate at the top of their license. Understanding the relationships that local, community pharmacists have with their patients, UnitedHealthcare partnered with clinical experts at Ohio State University to identify two community pharmacies in Northeast Ohio, Franklin Pharmacy in Warren and Brewster Family Pharmacy in Brewster. The program utilizes community pharmacists to expand patient access to care, relieve pressure on health systems, and help drive better health outcomes for Medicaid beneficiaries. Recognizing the pharmacist as a critical member of the patient care team, UnitedHealthcare Community Plan of Ohio, in collaboration with the Ohio Pharmacists Association (OPA), announced a new initiative, the UnitedHealthcare Pharmacy Care Extension program.
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